365 Distributor
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Shipping Label Purchase Process:
  • Customer Plan Purchase: The process begins when a customer purchases a shipping label plan through our platform or website.
  • Confirmation Email: Upon successful purchase, a confirmation email is sent to the customer, acknowledging their purchase and explaining the next steps.
  • Request for Label Information:
    • In the confirmation email, the customer is requested to provide essential information for label creation.
    • The required information includes:
      • Package Dimensions
      • Package Weight
      • Warehouse Address (Name, Phone, and Address where shipped from)
      • Delivery Address (Name, Phone, and Address where shipped to)
 
  • Customer Submission:
    • The customer is instructed to reply to the confirmation email with the requested information.
    • Customers are encouraged to provide accurate and complete information to ensure smooth label preparation.
 
  • Information Verification:
    • Once the customer submits the required information, our system verifies the accuracy and completeness of the details provided.
    • Any discrepancies or missing information are communicated to the customer for resolution.
 
  • Label Preparation:
    • After successful verification of the information, our team or automated system begins the label preparation process.
    • Shipping labels are generated with the provided warehouse address as the point of origin and the provided delivery address as the destination.
 
  • Label Email Notification:
    • Once the labels are ready, an email notification is sent to the customer.
    • The email includes attachments or links to download the shipping labels, which are usually provided in PDF or printable format.
    • Customers are advised to save and print the labels for use during shipment.
 
  • Label Accessibility:
    • Customers can access their labels through the email notification, where labels can be downloaded and printed as needed.
 
  • Customer Support:
    • Throughout this process, our customer support team is available to assist customers with any questions, concerns, or issues they may encounter.
 

          By following this process, we aim to ensure a smooth and efficient experience for our customers when purchasing and using shipping labels for their packages.

Refund Policy for Shipping Labels at 365distributor.com

Last Updated: 02-09-2023

Thank you for choosing 365distributor.com for your label creation needs. We aim to provide you with a seamless experience. Please read our refund policy carefully to understand our terms and conditions regarding refunds.

 1. Label Creation Errors:

We do not accept responsibility for any wrong label creation or duplicate label creation. It is the user’s responsibility to verify the accuracy of the information provided for label creation. We recommend reviewing your information before finalizing your order.

 2. Unused Labels:

We do not accept responsibility for unused labels. Once labels are generated and provided to you, they are considered fulfilled. It is the user’s responsibility to use the labels as intended.

 3. Undelivered Parcels:

We do not accept responsibility for undelivered parcels. The successful delivery of parcels is entirely the responsibility of the selected shipping carrier. Any issues related to parcel delivery must be addressed with the respective shipping carrier.

 4. Change of Mind:

We do not accept refunds for changes of mind. Please review your order carefully before completing the purchase. Once an order is placed, it cannot be refunded solely due to a change of mind.

 5. Contact Us:

If you have any questions or concerns regarding our refund policy or believe you have a valid refund request, please contact our customer support team at admin@365distributor.com. We will review your request and respond to you as soon as possible.

 6. Consideration of Special Cases:

We understand that exceptional circumstances may arise. In such cases, we will consider refund requests on an individual basis, taking into account the specific circumstances. Please reach out to our customer support team to discuss your situation.

Please note that this refund policy is subject to change without prior notice.

By using 365distributor.com, you agree to abide by this refund policy. If you do not agree with any part of this policy, we recommend refraining from using our services.

Thank you for choosing 365distributor.com. We appreciate your business.